Shipping policy
ORDER PROCESSING:
Please allow 1-4 weeks to process your order. Expect an email within 1 week to let you
know your order is on the way!
Shipping Policy
FLAT RATE SHIPPING
Orders are generally shipped within 1-4 weeks using United States Postal Service.
DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.
INTERNATIONAL SHIPPING:
We offer international shipping.
Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once
a shipment reaches your destination country. Mercy Co Labs is not responsible for these
charges if they are applied and are your responsibility as the customer.
REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 30 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible
at info@mytaj.shop with your order number and a photo of the item’s condition. We
address these on a case-by-case basis but will try our best to work towards a satisfactory
solution.
If you have any further questions, please don't hesitate to contact us at info@mytaj.shop